Chapter 1: Case Study 1
You are assigned to care for a female client. She requires a bath, meal preparation, and laundry to be washed. When you arrive, her daughter is there with three children, all in diapers. She immediately starts telling you what she requires you to do: feed her children, wash the laundry that she brought, and clean the kitchen. You know that you are being paid by Medicare to care only for your client. Your client is frightened and cannot explain your role to her daughter.
1 / 4
Should you perform the work the daughter requests?
2 / 4
How will you make sure your client is cared for and not intimidated by her daughter? Choose all actions that apply.
3 / 4
What will you do about all the expectations of her daughter?
4 / 4
Should you report this interaction to your agency/case worker?
Your score is
The average score is 83%
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Chapter 1: Case Study 2
You wake up an hour later than usual. You do not know why your alarm clock did not go off at the proper time. You realize that you are going to be late to care for your client. This causes you to become very anxious. This client is very particular. They are recovering from a broken leg. They are an executive who worries all the time about schedules. They are angry about being ill because it interferes with their work schedule. You call them to say you are running late. They grumble but tell you to hurry up because a business client is coming to the home to do business in about two hours.
When you arrive, your client is upset, what should you do?
Your client's business client comes while you are still performing chores, what should you do? Select all that apply.
What will you do to give good care without rushing?
How can you avoid being late in the future? Select all that could apply.
The average score is 73%
